Training, Staff Development & HR
Player has been active on many projects for HR departments. From product, behavioural and skills training and customer service training to staff recruitment and induction. Player’s expertise stretches across fields as diverse as medical education, financial services right through to the service and retail industries
Excerpts include…
- The attention-grabbing opening to a six disk DVD induction package for Waitrose conveyed using the narrative device of a spy character and his controller infiltrating the store and introducing us to the company
- A programme for Citroen UK to tune in the minds of their dealership sales staff to how younger customers expect to be treated in a modern retail environment
- Health & Safety training is important, but it needn’t be worthy and boring. Waitrose chose to use bluescreen to get across key messages in an involving and innovative way
- A further project for Waitrose to get across to staff the company’s key Customer Service standards
- To train medical professionals, Stephen Fry and Hugh Laurie are two inept sleuths trying to monitor an asthma patient’s progress for GSK
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